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Frequently Asked Questions:

  • What does 'night-time shutoff' or 'light sensor' mean?

    Most cuckoo clocks (either mechanical or battery powered) come with 'night-time shutoff' in either a manual or 'light sensor' variety. This just means that both varieties enable you to control when the clock makes sounds.

    Mechanical cuckoo clocks have a manual 'night-time shutoff' which are usually a lever with 2 positions - sound on or sound off. 

    Battery powered cuckoo clocks usually come with an automatic 'night-time shutoff' otherwise known as a light sensor which detects light levels and disables sound when the lights are off or it is very dark. While some include volume levels as well as sound on/off positions, some models also include an option to stop the sound between the hours of 9:00pm and 8:00am.

Chalet 1-day musical cuckoo clock with twin opening doors, two horses and a blacksmith 37cm by Hubert Herr

Brand: Hubert Herr

Model ID: hubert-herr-951VM

ISBN/UPC/GTIN: 4026061008416

Estimated Delivery Time: This clock will be sent directly to your delivery address from the clockmakers workshop in Germany. Subject to availability, build completion time, and border customs times, the delivery day is approximately between December 12 and December 16 for all UK and mainland Europe customers.

Estimated Christmas Delivery Time: Order before the 4th of December to be confident that your clock will arrive before Christmas, for all UK and mainland European customers. This is subject to customs delays and delivery times. Our clockmakers increase production in anticipation of Christmas demand and work hard to dispatch all clocks in time for delivery before Christmas. However, for orders made after the 4th of December, we cannot be so confident in delivery before Christmas. Clockmakers go on holiday for several weeks on the 20th of December, meaning clocks ordered after the 16th of December may only be completed in mid-to-late January. If you require any more information about delivery time, please let us know via our contact page.

IMPORT COSTS: Cuckoo Collections is proud to announce that we will pay for ALL customs charges or Import VAT costs for our UK customers. We don't want our UK customers being surprised by any additional charges (that are due to the Brexit). Therefore, if you are notified of any customs charges then please let us know. We will organise to have these paid or the amounts refunded back to you.

description delivery

This chalet 1-day traditional musical cuckoo clock is crafted by renowned Black Forest manufacturer 'Hubert Herr'.

Design

Made from wood sourced locally from the Black Forest, Germany, this chalet 1-day movement musical cuckoo clock depicts a traditional Black Forest house, complete with tiny windows with curtains and colourful flower pots, shows the scene of two horses standing by a blacksmith with anvil. Both the horses and the blacksmith animate on the hour as the clock plays one of two alternating melodies - 'The Happy Wanderer' or 'Edelweiss'. It also features two twin 'cuckoo' doors, one with a little Black Forest man and another with the cuckoo bird. This cuckoo clock is perfect for adding some rustic charm and a dash of life and music to a living room, hallway or study. 

Cuckoo Chime

In one of it's doors, it features a cute cuckoo bird which animates from behind it's little door and sings in the hour (a succession of 'cuckoo' calls, corresponding to the time of day). The sound can be turned off manually at night with a 'sound-off' lever. 

Music

Each hour, after the cuckoo bird has finished chiming, it alternates between two melodies. The sound can be turned off manually at night with a 'sound-off' lever:

  • The Happy Wanderer
  • Edelweiss

This clock features:

    • Dual opening doors, one with an animated little Black Forest man and the other with a cuckoo bird which moves out from behind it's door and chimes with it’s ’cuckoo' sound on the hour.
    • Moving pendulum that sways side-to-side.
    • Moving horses and blacksmith who hits his hammer onto his anvil. 
    • Manual night-time sound shut-off lever.
    • 1-day movement (which means it needs to be wound manually only once a day).
    • Equipped with a German brass rack-strike movement by Hubert Herr which keeps perfect time as long as the clock is wound.
    • Equipped with Swiss-made music box which alternates between playing two different melodies upon the hour - 'The Happy Wanderer' and 'Edelweiss'.
    • This clock features an extra thick solid wood case, for extra stability.
    • Solid cast-iron 'pine-cone-shaped' weights. 

    1-day Movement

        This cuckoo clock has 1-day movement meaning each day (or 24 hours) the clock needs to be manually wound. The act of winding the cuckoo clock is very easy and only requires someone to gently pull on the chains so that the weights are drawn back to their utmost position. Gravity does the rest and ensures the clock can be kept perfectly on time as the weight lowers and slowly pulls the chain back through the clock-work mechanism.

        Guarantee

        This cuckoo clock by Hubert Herr is guaranteed with the 'Black Forest Clock Association's Certificate of Authenticity' to verify that the clock was made in the Black Forest Region, Germany and that all of it's parts, including it's internal clock mechanism, have been made with the highest of standard of manufacture.

        All of our cuckoo clocks come with a 30-day money back guarantee and FREE shipping within Europe & Mainland UK.

        Product Details:

        Material:
        Locally sourced wood. Brass rack-strike clock mechanism, solid cast-iron weights. 
        Colour: Natural wood & hand-painted elements
        Movement Type: 1-day movement
        Size (height): 37cm
        Sound shut-off 
        Manually - the clock can be silenced manually with a lever.
        Warranty 2 years

         

        Black Forest Clock Association's 'Certificate of Authenticity'

        All of our mechanical Black Forest cuckoo clocks come complete with a 'Certificate of Authenticity' which verifies that the clock was made in the Black Forest Region, Germany and that all of it's parts, including it's internal clock mechanism, have been made with the highest of standard of manufacture. This certificate was created by the Black Forest Clock Association as a certification process designed to protect the Black Forest tradition and to represent it's quality around the world. This is the promise that Cuckoo Collections passes on from our manufacturers to you, the customer.

        Estimated Delivery Time: This clock will be sent directly to your delivery address from the clockmakers workshop in Germany. Subject to availability, build completion time, and border customs times, the delivery day is approximately between December 12 and December 16 for all UK and mainland Europe customers.

        Estimated Christmas Delivery Time: Order before the 4th of December to be confident that your clock will arrive before Christmas, for all UK and mainland European customers. This is subject to customs delays and delivery times. Our clockmakers increase production in anticipation of Christmas demand and work hard to dispatch all clocks in time for delivery before Christmas. However, for orders made after the 4th of December, we cannot be so confident in delivery before Christmas. Clockmakers go on holiday for several weeks on the 20th of December, meaning clocks ordered after the 16th of December may only be completed in mid-to-late January. If you require any more information about delivery time, please let us know via our contact page.

        IMPORT COSTS: Cuckoo Collections is proud to announce that we will pay for ALL customs charges or Import VAT costs for our UK customers. We don't want our UK customers being surprised by any additional charges (that are due to the Brexit). Therefore, if you are notified of any customs charges then please let us know. We will organise to have these paid or the amounts refunded back to you.

        Worried about your order arriving on time? Nine out of ten of our orders arrive within the estimated delivery time or even earlier. However sometimes there can be factors (such as availability and delivery location) that can affect the delivery time and lengthen it by a few days or even a week or two for some more complex models. In such cases we will keep you informed of the delay and work with the the manufacturer and courier throughout the process to make it as simple as possible for you to rest assured knowing your clock is on track to you. Many of our clocks are held in stock with our suppliers but, depending on the model/brand, some are built-to-order by one of our many manufacturers in Italy, Germany, Japan or Switzerland. We appreciate your patience in such cases and we will inform you of the tracking details as soon as your order is shipped from the manufacturer or supplier.

        At any time, if you have questions or concerns about the delivery time of your order (maybe because it's for a birthday, wedding or Christmas present) then let us know and we will do our best to fast-track the order with our manufacturers. Contact us here.